I am always standing by to help my constituents in any way I can. Some of the people below wanted to share their comments and stories of how I was able to help them, in case others find themselves in similar situations:

Support for Ukrainian family seeking refuge in Herefordshire

69d9cb9f-4c36-458d-84b9-763f4b794a4e 1

“I cannot thank you enough! Thank you from the bottom of my heart! … Thanks for everything you’ve done for us!”

Parking charges

“I wanted to email and thank you for your timely and effective intervention in the below matter.  It was solely due to your help,  I believe, that we obtained a refund of the parking charge and we are extremely grateful.”

A constituent (Leominster)

General Comments

“Yet again you have proven why over the last 20 years, since being a constituent of North Herefordshire, I have put my faith in you as our representative and voted for you.”

Mr Catlin (Leominster) 

General Comments

“Thank you so much for writing to the Secretary of State too. It is wonderful to know that my concerns have been heard and are being acted upon.”

Ms Wilkinson (Fownhope)

General Comments

“I thankyou very much for taking representation forward for me and I can assure you of my confidence in you as my MP.”

Mr White (Kington)


“I am very pleased to inform you that HMRC has now recognised the claim as legitimate and has provided a reimbursement of the tax I overpaid. All’s well that ends well and I thank you most sincerely for your important and timely intervention in support of my action.”

A constituent (Leominster)

EU Settlement Scheme

“I write to express my warmest thanks to yourself, Chris Heaton Harris (Minister of State) and Ms Ilieva (Consular First Secretary at the Bulgarian Embassy) for your swift action and attention to detail that has enabled (REDACTED) secure her ID card and passport.

It was so reassuring to know that you had (REDACTED) best interests at heart and understood the significant impact this was having on her life. (REDACTED) said Ilieva made her feel very at ease, this was her first time in the busy city of London and you all made the experience a very positive one.

I had never contacted my MP for help before this and you’ve all been so supportive, you and your colleagues helped me resolve a serious issue that seemed utterly hopeless at the time.”

Ms Lyon (Leominster) 


“I am emailing you to say a big, big thankyou for your intervention with probate for my dad. I have today received an email to say it has now been granted. Very very grateful for your part in this and we wish to say a big thankyou to you and your team.”

Ms Taylor on behalf of her late Father (Ledbury)

General comments

“First of all may I congratulate you on the honour of a Knighthood you received in HM Queen Elizabeth’s New Years Honours. I always appreciate your prompt responses to my email and can therefore understand the reasoning behind your award, amongst other support you clearly offer to your constituents, the community in general and your colleagues. I have not received responses or support from other MPs in recent years as I have from yourself.

Many thanks once more for your response.”

A constituent (Ledbury)


“May I offer my sincere and grateful thanks for what you have done to assist the residents of our road and to keep the children safe coming home from school. We are all extremely appreciative of the representations you negotiated on our behalf with Herefordshire Council. We as a community are extremely fortunate and proud to have you represent us and thanks again for all you’ve done to assist us.”

Mrs Simpson (Leominster)

Support with housing association

“Good news! Platform have finally finished the work in the garden. I just wanted to thank you once again so very much for all your help in this matter. Your support has been instrumental in winning my case.”

Miss Marshall

General comments

“I would like to take this opportunity to thank you for always replying (with lots of information) to the emails that I send on various campaigns that are important to me. I appreciate the response.”

Ms Olszanska (Hereford)

General comments

“Thank you! I did find a way to receive my booster not long after emailing you. I write to you with concerns because I know so many people who find everything difficult and who struggle to get help. You always come up trumps! Thank you – I do tell everyone!”

A constituent (Colwall)

Coronavirus booster vaccine

“Thank you so much for your efforts in making the booster vaccine more available and for keeping us informed. It was most reassuring to get a call from your office and we were pleased to be able to report that my husband had finally managed to get an appointment for his booster jab at the pharmacy in Bromyard tomorrow. Keep up the good work!”

A constituent (Leominster)

Access to fibre broadband

“As you may have understood from my e-mail yesterday, we now have connectivity to fast broadband. We wish to formally thank you so much for keeping the pressure on Gigaclear at the top end. We had been despairing that our efforts from the bottom end were having no effect.”

Mr and Mrs McMorran (Bromyard)

Universal Credit

“I’m just writing to say a huge thank you in regards to helping with my universal credit case, I attended the meeting yesterday and heard back from them this morning, they have reconsidered and cleared the debt, words cannot describe how grateful I am for all of your help.”

Mr Hall (Bromyard)

Broadband and telephone installation

“After several months of unnecessary delays, we have resolved our complaint. I wanted to thank you and your office for your cooperation and support with this fiasco, without which it would not have come to a satisfactory conclusion.”

Mr Rees (Wellington)

Continuing Healthcare Funding Appeal

“We are delighted to tell you that at a Teams meeting today my mother was awarded CHC funding. We cannot thank you enough for your help in all of this … you obviously pulled more than a few strings! We will be forever in your debt.”

Mrs Ridler

Hospital appointment

“Good news, excellent news…….we have an appointment on Tuesday.
Thank you so ,so much for your help we couldn’t have done it without you!”

Mrs May (Hereford)

Funding for a healthcare need

“You sir have been an absolute legend. You have kept in touch throughout and have put in a lot of hard work on our behalf. You have contacted people we would never have heard of. We are proud to have you as our MP. Thank you so much for all you have done.”

Mrs and Mrs Chance (Whitbourne)

DVLA – Driving Licence

“I want to thank you for taking up my husband’s case regarding the delay in returning his driving licence. We appreciate your prompt action on this matter because without it I think we would still be waiting. Obviously you care about your constituents and their well being, you have restored my faith in the Conservative Party.”

Mrs Eccleston (Leominster)


“We are very grateful for your assistance, which clearly unlocked the process and you can count on our continued support in the future.”

Mr Truelove (Dilwyn)

Tax Credits

“Thankfully my problems with tax credits and the tax office has all been put right now. I just want to say from the bottom of my heart thankyou for everything you have done for me and my son, the only person who listened and got back to me I am truly grateful.”

Elisa (Leominster)


“I thought I’d drop you a line as I have received two phone calls from Patricia at HMRC and yesterday a cheque for the overpaid tax regarding my Mother’s Teacher Pensions. Patricia confirmed that all my figures are correct, including my mother’s self employed cessation accounts and the final tax payment I made on her behalf.

It remains for me to express my heartfelt thanks to you for your support on this matter. I am most grateful.”

Louise (Malvern)

Driving Tests

“Thank you for your email advising of the offer of a test. My daughter is contacting the DVSA to confirm it as I write! We would both like to thank you for your efforts on our behalf. We did not expect any special arrangement, nevertheless it is much appreciated.”

A constituent (Leominster)

General comments

“Dear Mr Wiggin, Once again you’ve helped me in my situation, I really do appreciate your representation as I firmly believe without your influence Herefordshire council would not have been as helpful to me direct. I really do appreciate your help in this instance.”

David (Credenhill)

Department for Work and Pensions

“I have finally received the money that I was owed by the DWP. Paid into my account this morning. Thank you for your assistance with this, most grateful … At least our MP is accessible and helpful, thank you.”

Mrs Williams (Eardisley)

General comments

“You have always listened to what I have to say, and always helped myself and my family, the first time going back many years now to an issue at Pound Bank, Far Forest, when we lived there, to get a dangerous Ash tree felled and removed. No matter how busy you are, or have been, you always reply and always attempt to help resolve any issue.”

A constituent (Hereford)

General comments on responses during Coronavirus

“I have recently received 2 replies from Government officials, in response to concerns l raised with you. Your assistance in these matters by asking the appropriate people for a reply is very much appreciated.

I believe you are acting on your constituents behalf whilst Parliament is working in this strange arrangement, it’s good to know our MP is available and open for business!”

Jane (Little Hereford)


“I am quite sure that this sudden burst of activity by the Probate service is because of your kind intervention on my behalf when I enlisted your help after being ignored for so long by H.M.C.T.S.. Thank you very much indeed for your invaluable assistance. Our parliamentary system is clearly functioning well in Herefordshire!”

Mr Green (Eardisley)

General comments

“This is simply to thank you so much for all that you do, and for your three recent emails regarding Animal Sentience, Planning Reform, and Overseas Operations Bill, as well as the many emails concerning other issues about which I have contacted you. We are most fortunate to have you as our MP, you share so many of the concerns that we as your constituents support.”

Mr Robbins (Leominster)

Bounce Back Loan Scheme (BBLS)

“I contacted my MP Mr. Wiggin in late August 2020 with regard to an application for a Bounce Back Loan that I had made to my bank (HSBC) for my small company Symbol of Success Racing Ltd.  The application was submitted in early June 2020.

Due to the well know Covid 19 emergency I needed the money to restock my business and to continue to trade.  I saw this loan initiative as a very welcome life line for my small enterprise.

Despite having received a confirmation of my application submission shortly after submission I hear nothing and therefore tried to contact my bank for an update and timescale.

Thereby began a frustrating litany of attempts to make contact with the bank over the next 10 weeks. Resulting in: 5 ½ hours waiting on phone lines, 2 visits to branch, my telephone banking being blocked and my internet banking stating they could not help, 2 formal complaints and no response, other than `we are experiencing high demands and are unable to report on progress´.

In what was close to desperation I contacted Mr. Wiggin by email and shortly after received a reply from him to say that he had contacted the CEO at the bank. Literally within minutes I received an email from the CEO`s office stating they were looking into it`.

Within 3 days of that response the official paperwork was sent to me, which I completed and returned immediately and within 24 hours the money arrived in my company bank account.

I can not express my thanks and gratitude enough to Mr. Wiggin for his prompt  and effective actions in taking up my case. My business is thriving again and the relief is enormous.

Mr. Wiggin is a truly supportive representative to and on behalf of his constituents.”

Mrs Yardley (Fawley)

Pension Credit

“You helped us when we needed help for my late father, and now you’ve helped again [with my mother’s case regarding Pension Credit]. We are very grateful and you are assured of her vote.

She always tells people what a great MP you are anyway!”

Pauline, on behalf of her mother, Mary (Ledbury)

Repatriation from abroad

“We would like to send you and your staff our deepest gratitude for your recent help in the repatriation of my husband from the Canary Islands, where he’d suffered a cardiac arrest and was in an induced coma.

From the point where my son-in-law first contacted you my husband’s plight was taken seriously, and you made every effort to speed up the process that was taking so long (via painfully slow negotiations with both the Insurance company and our local hospitals).

While out in Lanzarote we had been told that, if the repatriation had taken many more days, my husband’s condition could easily have deteriorated making him totally unfit to travel, and resulting in him being left out there indefinitely.

We the family are all now so relieved that he is home and has been receiving medical care at both Abergavenny and now Hereford ITUs. He is by no means ‘out of the woods’, but we are confident that he is in the very best hands.

We are immensely grateful to you for all that you’ve done to help the situation.

It’s thanks to you that my husband is now back home!”


“Thank you very much for your assistance in this matter. I don’t know whether there were any additional communications from your office, but a single email enquiry seems to have had a dramatic effect on BT Openreach!

I am particularly impressed with how you have managed to get Openreach to not only commit to dates, but to actually adhere to those commitments.

It is very encouraging that the Openreach response has gone from connection being “impossible” (the original line I was being given) to ‘it will be done, we’re just working out when’.

Once again, on behalf of ourselves and our neighbours, many thanks for your assistance and please do continue to share any further communications from Openreach.”

Animal welfare and Brexit

“Thank you for taking the time to reply to my letter and to put my mind at rest. Having read Mr Gove’s letter I feel happier about the vote on the New Clause 30 of the EU Withdrawal Bill.

I was unaware that you had led the move to increase the sentencing for cruelty to animals and you should be commended for this.

It is good to see that you obviously care about animals as well as your constituents!

We may not always agree but I am firmly of the opinion that you are the best MP we in Herefordshire could ask for.”

Parking fines

“I would like to thank you, from all of us little people that are ignored by the big boys. I spent 6 months trying to clear my name with nothing to show but stress and financial loss. Thanking you for a very prompt and efficient outcome.”


“Since I had already gained support from Mr Wiggin on two separate issues, one on a planning issue and one on an aviation matter I was a little hesitant to contact him again, over yet another issue. However after being ignored by one of the utility companies I sent him a brief outline of the issues which not only affected me but also to some extent the whole village, along with my frustration at their lack of response.

I had a prompt, reassuring email from Mr Wiggin saying I was quite right to contact him and that he had made representation on my behalf.

Immediately following his intervention I was called by a senior manager of the utility company who first apologised for their inadequate response, then proceeded to say what they planned to do in order to put the matter right.

I have been extremely impressed by the concern shown by Mr Wiggin and his willingness to help whenever he can, on these various issues.”

Climate change

“Thanks you very much for the meeting yesterday. It was constructive and you made clear your understanding of the issues involved.

This country was foremost in the Industrial Revolution, I am proud of that heritage, but it was also the start of increasing carbon in the atmosphere which has since led to our current climate predicament. We have therefore a moral obligation to tackle the impacts of climate change, so I share your enthusiasm to lead the world in showing that reducing carbon emissions is both good for the planet and not damaging for the economy.

Your commitment to the Paris agreement to work to limit the rise in global temperatures to between 1.5 and 2 degrees above pre-industrial levels was evident. The UN Intergovernmental panel on climate change report produced in October last year, however, shows that it is imperative that global warming is kept to a maximum of 1.5 degrees. The report says that the changes needed to reach the target are feasible and affordable. I am sure you are aware of the detail of the report and the examples it gave of the significant detrimental effects on food scarcity, forest fires, flooding, heat-related deaths and climate related poverty of the extra 0.5 degree rise in temperature. The impact which gave me most concern was that insects are almost twice as likely to lose their habitat at 2 degrees compared to 1.5 degrees. This would be devastating for the pollination of crops and plants.

Whilst I share your emphasis on ‘the carrot’ to help change behaviour, I think it would be of enormous benefit to future generations if there could be a policy framework to end the UK’s contribution to climate change by introducing a new legally binding target for ‘net zero’ emissions earlier than 2045(rather than 2050). This would both help set the standard for other nations and give us a chance of avoiding the consequences of a 2 degree increase in global temperatures. I hope and request that, given your understanding of these issues, you will be able to commit to working to persuade your Parliamentary colleagues that a target of zero emissions earlier than 2045 is both vital and achievable? Such a target would also underpin all the other necessary work which needs to be done across government.

Thanks again for discussing the issues.”

A North Herefordshire constituent who attended the #TimeIsNow mass lobby for climate change, June 2019