I am always standing by to help my constituents in any way I can. Some of the people below wanted to share their stories of how I was able to help them, in case others find themselves in similar situations:

Bounce Back Loan Scheme (BBLS)

“I contacted my MP Mr. Wiggin in late August 2020 with regard to an application for a Bounce Back Loan that I had made to my bank (HSBC) for my small company Symbol of Success Racing Ltd.  The application was submitted in early June 2020.

Due to the well know Covid 19 emergency I needed the money to restock my business and to continue to trade.  I saw this loan initiative as a very welcome life line for my small enterprise.

Despite having received a confirmation of my application submission shortly after submission I hear nothing and therefore tried to contact my bank for an update and timescale.

Thereby began a frustrating litany of attempts to make contact with the bank over the next 10 weeks. Resulting in: 5 ½ hours waiting on phone lines, 2 visits to branch, my telephone banking being blocked and my internet banking stating they could not help, 2 formal complaints and no response, other than `we are experiencing high demands and are unable to report on progress´.

In what was close to desperation I contacted Mr. Wiggin by email and shortly after received a reply from him to say that he had contacted the CEO at the bank. Literally within minutes I received an email from the CEO`s office stating they were looking into it`.

Within 3 days of that response the official paperwork was sent to me, which I completed and returned immediately and within 24 hours the money arrived in my company bank account.

I can not express my thanks and gratitude enough to Mr. Wiggin for his prompt  and effective actions in taking up my case. My business is thriving again and the relief is enormous.

Mr. Wiggin is a truly supportive representative to and on behalf of his constituents.”

Mrs Yardley (Fawley)

Pension credit

“You helped us when we needed help for my late father, and now you’ve helped again [with my mother’s case regarding Pension Credit]. We are very grateful and you are assured of her vote.

She always tells people what a great MP you are anyway!”

Pauline, on behalf of her mother, Mary (Ledbury)

Repatriation from abroad

“We would like to send you and your staff our deepest gratitude for your recent help in the repatriation of my husband from the Canary Islands, where he’d suffered a cardiac arrest and was in an induced coma.

From the point where my son-in-law first contacted you my husband’s plight was taken seriously, and you made every effort to speed up the process that was taking so long (via painfully slow negotiations with both the Insurance company and our local hospitals).

While out in Lanzarote we had been told that, if the repatriation had taken many more days, my husband’s condition could easily have deteriorated making him totally unfit to travel, and resulting in him being left out there indefinitely.

We the family are all now so relieved that he is home and has been receiving medical care at both Abergavenny and now Hereford ITUs. He is by no means ‘out of the woods’, but we are confident that he is in the very best hands.

We are immensely grateful to you for all that you’ve done to help the situation.

It’s thanks to you that my husband is now back home!”

Broadband

“Thank you very much for your assistance in this matter. I don’t know whether there were any additional communications from your office, but a single email enquiry seems to have had a dramatic effect on BT Openreach!

I am particularly impressed with how you have managed to get Openreach to not only commit to dates, but to actually adhere to those commitments.

It is very encouraging that the Openreach response has gone from connection being “impossible” (the original line I was being given) to ‘it will be done, we’re just working out when’.

Once again, on behalf of ourselves and our neighbours, many thanks for your assistance and please do continue to share any further communications from Openreach.”

Animal welfare and Brexit

“Thank you for taking the time to reply to my letter and to put my mind at rest. Having read Mr Gove’s letter I feel happier about the vote on the New Clause 30 of the EU Withdrawal Bill.

I was unaware that you had led the move to increase the sentencing for cruelty to animals and you should be commended for this.

It is good to see that you obviously care about animals as well as your constituents!

We may not always agree but I am firmly of the opinion that you are the best MP we in Herefordshire could ask for.”

Parking fines

“I would like to thank you, from all of us little people that are ignored by the big boys. I spent 6 months trying to clear my name with nothing to show but stress and financial loss. Thanking you for a very prompt and efficient outcome.”

Utilities

“Since I had already gained support from Mr Wiggin on two separate issues, one on a planning issue and one on an aviation matter I was a little hesitant to contact him again, over yet another issue. However after being ignored by one of the utility companies I sent him a brief outline of the issues which not only affected me but also to some extent the whole village, along with my frustration at their lack of response.

I had a prompt, reassuring email from Mr Wiggin saying I was quite right to contact him and that he had made representation on my behalf.

Immediately following his intervention I was called by a senior manager of the utility company who first apologised for their inadequate response, then proceeded to say what they planned to do in order to put the matter right.

I have been extremely impressed by the concern shown by Mr Wiggin and his willingness to help whenever he can, on these various issues.”

Climate change

“Thanks you very much for the meeting yesterday. It was constructive and you made clear your understanding of the issues involved.

This country was foremost in the Industrial Revolution, I am proud of that heritage, but it was also the start of increasing carbon in the atmosphere which has since led to our current climate predicament. We have therefore a moral obligation to tackle the impacts of climate change, so I share your enthusiasm to lead the world in showing that reducing carbon emissions is both good for the planet and not damaging for the economy.

Your commitment to the Paris agreement to work to limit the rise in global temperatures to between 1.5 and 2 degrees above pre-industrial levels was evident. The UN Intergovernmental panel on climate change report produced in October last year, however, shows that it is imperative that global warming is kept to a maximum of 1.5 degrees. The report says that the changes needed to reach the target are feasible and affordable. I am sure you are aware of the detail of the report and the examples it gave of the significant detrimental effects on food scarcity, forest fires, flooding, heat-related deaths and climate related poverty of the extra 0.5 degree rise in temperature. The impact which gave me most concern was that insects are almost twice as likely to lose their habitat at 2 degrees compared to 1.5 degrees. This would be devastating for the pollination of crops and plants.

Whilst I share your emphasis on ‘the carrot’ to help change behaviour, I think it would be of enormous benefit to future generations if there could be a policy framework to end the UK’s contribution to climate change by introducing a new legally binding target for ‘net zero’ emissions earlier than 2045(rather than 2050). This would both help set the standard for other nations and give us a chance of avoiding the consequences of a 2 degree increase in global temperatures. I hope and request that, given your understanding of these issues, you will be able to commit to working to persuade your Parliamentary colleagues that a target of zero emissions earlier than 2045 is both vital and achievable? Such a target would also underpin all the other necessary work which needs to be done across government.

Thanks again for discussing the issues.”

A North Herefordshire constituent who attended the #TimeIsNow mass lobby for climate change, June 2019